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Unlocking Recurring Revenue: Scaling Your Tech Business with Fractional VCIO and VCISO Services
The ever-evolving landscape of technology and cybersecurity presents a unique challenge-and-opportunity matrix for Managed Service Providers (MSPs). The integration of advisory services such as Virtual Chief Information Officer (VCIO) and Virtual Chief...
Why Spreadsheets are Not the Best Way to Manage Risk
Increasing risk, efficiency, and management are crucial aspects of any business, whether it's compliance-related or related to cyber risk. And while spreadsheets have been used for decades as a means of managing data, they are not the most effective tool when it comes...
The Future of Auto Dealership Cybersecurity: The FTC’s Rule for Consumer Data Protection
The New Rule As a Chief Information Security Officer (CISO) or a Chief Information Officer (CIO), you understand the importance of cybersecurity in protecting consumer data. And with the ever-increasing threats on cyberspace, safeguarding consumer data has become more...
The Importance of an Incident Response Plan for Security Events
A security incident can be a costly experience for any organization, not just in lost revenue or profits, but the soft costs that may take time to identify. The fallout from not having an Incident Response Plan in place could make it even worse. Incident response...
The Role of the Modern vCIO
I was recently in the forums over at Nigel Moore's Tech Tribe and there was a thread talking about the role of the vCIO. The question on the table was who should be in the role of the vCIO and is it best to be a sales position. The comment thread had differing...
4 Reasons Why vCIO’s are vital during the COVID-19 Crisis
The pandemic has changed our lives exponentially in a very short period. Companies are faced with the realities of extended closures, or at a minimum a reduced workload and revenues. Individuals are concerned with the potential to be laid off in addition to the...
How MSP’s can Create an Amazing Customer Experience
The Customer Experience Starts with the Sales Process How can Managed Service Providers create amazing customer experiences? The customer journey starts with the sales call which serves as the audition for your company. It is also the first exposure to your company,...
Is There Money in Running a vCIO Program? Yes!
How to Monetize your Virtual CIO Practice For most MSPs and IT Service Providers, the Virtual CIO practice delivers Quarterly Business Reviews (QBR's) to clients. This is just viewed as a component of their standard Managed Service contracts. Not many MSPs look...
5 Reasons why your Technology Business Reviews are Failing
One of the benefits of working with the Managed Service Provider community is that I get to speak to a lot of MSP's. In those meetings I always ask this question ‚ What is your goal for your QBR (or vCIO)? I get many different answers, and many MSP's are very clear in...