by vCIOToolbox Team | May 25, 2023 | Cybersecurity
A security incident can be a costly experience for any organization, not just in lost revenue or profits, but the soft costs that may take time to identify. The fallout from not having an Incident Response Plan in place could make it even worse. Incident response...
by vCIOToolbox Team | Sep 17, 2021 | vCIO
I was recently in the forums over at Nigel Moore’s Tech Tribe and there was a thread talking about the role of the vCIO. The question on the table was who should be in the role of the vCIO and is it best to be a sales position. The comment thread had differing...
by vCIOToolbox Team | Jun 23, 2020 | vCIO
The pandemic has changed our lives exponentially in a very short period. Companies are faced with the realities of extended closures, or at a minimum a reduced workload and revenues. Individuals are concerned with the potential to be laid off in addition to the...
by vCIOToolbox Team | Jun 23, 2020 | Customer Experience
The Customer Experience Starts with the Sales Process How can Managed Service Providers create amazing customer experiences? The customer journey starts with the sales call which serves as the audition for your company. It is also the first exposure to your company,...
by vCIOToolbox Team | Jun 23, 2020 | vCIO
How to Monetize your Virtual CIO Practice For most MSPs and IT Service Providers, the Virtual CIO practice delivers Quarterly Business Reviews (QBR’s) to clients. ThisĀ is just viewed as a component of their standard Managed Service contracts. Not many...
