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vCIOToolbox Release Updates

“Our development team lives on caffeine! Energy drinks, coffee, soda whatever it takes to give you the best client experience management platform in the industry.  Small but mighty, they are constantly reviewing your requests and innovating the platform. 

If you see them wandering the streets late at night in their vCIOToolbox PJ’s offer them a Cup ‘a Joe and a enhancement suggestion.  Once they refuel, they will take it back to the lab and start the process of seeing if it can become a reality.”

-Brian

At vCIOToolbox, we are always at work to improve our user experience! We are dedicated to a continual service improvement process and we deliver new features every 6-8 weeks to meet the needs of our user community.

If you wish to request a feature please do so by visiting Support Portal or emailing support@vciotoolbox.com.  If you need some additional personalized training on our new features please contact your account manager to set up a training call.

vCIOToolbox v.1.8.1 Feature Update

  • Enhancement: We have changed the names of our meeting types from time based (QBR, Monthly, Weekly, etc.) to use case meeting types (Business Review, Discovery, Security  Assessment, and others).
  • Enhancement: Increased character limits within templates to accommodate longer questions.  The questions text field has been expanded from 255 to 1000 characters.
  • Feature: Added the ability to customize report headers and description in the Report Designer

 

vCIOToolbox v.1.8 Feature Update

  •  Feature (Major): Addition of our Customer Satisfaction module to build CSAT, NPS, and Customer Surveys

 

vCIOToolbox v.1.7.2 Feature Update

 

  • Enhancement: Added PSA Ticket numbers to the IT Review section
  • Enhancement: Added multi-select options to all goal and asset entry sections.
  • Enhancement: We have enlarged our visual indicators on the IT review for easier viewing.

vCIOToolbox v.1.7.1 Feature Update

 

  • Feature: Two Factor Authentication – UPDATE, NOW AVILABLE GLOBALLY

Click through for the video overview

vCIOToolbox v.1.7 Feature Update

 

  • Feature: Global Roadmap Summary Filters by vCIO.
  • Feature: Global Calendar vCIO Filter.
  • Feature: Multiple Customer statuses can now be imported into ConnectWise.
  • Enhancement: System Messaging.
  • UI/UX: Additional Visual Indicators for Engineer and vCIO Reviews.
  • Templates: New Template Library Additions
  • Enhancement: Renamed Customer Onboarding to Business Insights to better support the use case of the feature.
  • Enhancement: Renamed IT review question variables Vulnerability and Risk to Technology Vulnerability and Business Risk to better identify what is being evaluated in the question.
  • Enhancement: Updated character limit within template questions.

Click through for the full list of features below:

vCIOToolbox v.1.6 Feature Update

 

  • Feature: Dashboard Filter by vCIO Resource.
  • Feature: Customer recommendation approval workflow.
  • Enhancement: Added Mutli-select function to the template chooser.
  • Feature: Send and store on boarding templates to multiple customer contacts.
  • UI/UX: We have set the Customer screen to default to “Active” and have added increase filtering capabilities.
  • UI/UX: Activate new clients with one-click.
  • Enhancement: Match your brand or clients brand colors in the report designer.
  • Enhancement: Added two-way sync to recieve updated status from your PSA platform. (Coming soon – synchronization of ticket numbers)
  • Enhancement: Added Currency options for South Africa (RAND) and Mexico (Peso) 

Click through for the full list of features below:

vCIOToolbox v.1.5.2 Feature Update

 

  • Feature: Support for International Date Formatting
  • Feature: Enhanced filtering and data control capabilities for the Autotask and ConnectWise integrations.

Click through for the full list of features below:

vCIOToolbox v.1.51 Feature Update

 

  • Feature: New Custom report designer allowing for greater control of the report output and better branding capabilities.

Click through for the full list of features below:

vCIOToolbox v.1.5 Feature Update

 

  • Feature: Support for multiple global currencies
  • Feature: Added integration for Autotask PSA
  • Feature: Introducing Meeting Types and the ability to build multiple meeting reports simultaneously for a client

Click through for the full list of features below:

vCIOToolbox v.1.4.1 Feature Update

 

  • Bug Fixes: Various Bug Fixes related to the Connectwise Integration.
  • Enhancement: Added additional data capture capabilities to the the Connectwise Integration.
  • Feature: We added the ability to export templates for a bulk update of question weights.

 

 

vCIOToolbox v.1.4 Feature update

 

This update includes the following updates.

  • Feature: Ability to present or hide IT review scores for each individual customer.
  • Enhancement: Added a customer archive section for all customer reports.
  • Bug Fix – Fixed bug that was allowing access to  cloud.vciotoolbox.com on a non-SSL connection.  All traffic is now redirected to HTTPS access.
  • Enhancement – Various UI/UX enhancements
  • Click through for more

vCIOToolbox v.1.3 Feature Update

  • Dashboard Enhancement – New filters to support $0 recommendations
  • Bug Fix – Dashboard low score issue resolved.
  • Enhancement: Added customer dropdown menu
  • Enhancement: Maximum character limits have been added
  • Feature: Created a Customer Meeting View
  • Many more!

vCIOToolbox v.1.2 Feature Update

 

  • Bug Fix – Removed bug causing multiple question marks at the end of IT Review questions.
  • Feature – Drop-down menu enhancements
  • Feature – Custom Onboarding templates

vCIOToolbox v.1.1 Feature update

 

  • Enhancement – Redesigned the Dashboard to provide greater global insight on all open assessments. Metrics added include
  • Feature –  IT Review Scoring 
  • Feature – Added an append feature
  • Feature – Added a Save and New